Privacy policy.

Privacy Policy + SMS Terms

Household Harmony Agency ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [www.householdharmonyagency.com] (the "Website") and interact with our services, including SMS/text messaging.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us via our website, forms, or text messaging, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Preferences and notes you provide during intake or messaging

b. Non-Personal Information

We also collect non-identifiable data such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Cookies and tracking technologies

2. SMS Text Messaging Compliance

a. Consent

By providing your phone number, you consent to receive text messages from Household Harmony Agency. These messages may include service updates, appointment confirmations, and promotional offers.
Message and data rates may apply. Message frequency varies.

b. Opt-Out

You can opt out at any time by replying STOP to any text message. You may receive a final message confirming your opt-out.
To request assistance, reply HELP or contact us at info@householdharmonyagency.com.

c. Use of Mobile Information

We do not share or sell your phone number or SMS consent with third parties for marketing purposes. Your number is only used for communication related to your services with us.

3. How We Use Your Information

We use the information collected to:

  • Provide and improve our services

  • Process bookings and payments

  • Respond to inquiries or support requests

  • Send appointment and service updates

  • Send marketing or promotional messages (with your consent)

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Trusted third-party vendors who help operate our business (e.g., payment processors, CRM systems, email and SMS services).

  • Legal Authorities: When required by law or to protect our legal rights.

5. Cookies & Tracking Technologies

We use cookies to personalize your browsing experience and track website usage for analytics. You can manage your cookie settings through your browser.

6. Data Security

We implement reasonable security measures to protect your personal data. However, no method of electronic storage or transmission is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request data portability or restriction of processing

To exercise any of these rights, please contact us at info@householdharmonyagency.com.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted to this page with the updated effective date at the top.

10. Contact Us

If you have any questions or requests related to this policy or our data practices, please contact us:

Household Harmony Agency
📧 info@householdharmonyagency.com
📞 972-999-2077
🌐 www.householdharmonyagency.com